TuGo® Travel Insurance

Canadian-owned and operated for nearly 60 years, TuGo specializes in products and services that support travellers’ health, wellness, and safety across Canada and around the globe. As one of Canada’s top travel insurance providers and a Platinum Club member of Canada’s Best Managed Companies, TuGo offers 24/7 in-house emergency travel medical assistance, with support in 27 languages.


For Canadians and Visitors to Canada alike, having the proper travel medical insurance coverage is essential to ensure you are taken care of when you need it most. That’s where TuGo has you covered!


Insurance is administered by North American Air Travel Insurance Agents Ltd., doing business as TuGo®, a licensed insurance broker in all provinces and territories. Industrial Alliance Insurance and Financial Services Inc. and Industrial Alliance Pacific General Insurance Corporation are contract issuers. TuGo® is a registered trademark owned by North American Air Travel Insurance Agents Ltd., doing business as TuGo® Address: 6081 No. 3 Road #1200, Richmond, BC V6Y 2B2. Telephone: 1-855-929-8846.


Please note: if you want to file a claim, please visit our Claims Page and refer to the contact information for the TuGo claims department.


(800) 663-0399
[email protected]

Emergency Assistance
From Canada/U.S.: (800) 663-0399
Toll-free Global: (800) 663-0399
Call Collect: (604) 278-4108

Mailing Address

Claims at TuGo®
1200-6081 No.3 Road
Richmond, BC V6Y 2B2

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